I mean, if we said right now, there's somebody in the next room who's dying, let's all go save their life, you know, everybody would just get up immediately and go get involved in that.

Virtually every company will be going out and empowering their workers with a certain set of tools, and the big difference in how much value is received from that will be how much the company steps back and really thinks through their business processes, thinking through how their business can change, how their project management, their customer feedback, their planning cycles can be quite different than they ever were before.

AIDS we're - most of these diseases - we are down from the peak. We're down about 40 per cent from the peak and if we got the right vaccines, which are at the early stage of discovering, then the numbers would come down very dramatically. So that's why we talk about it as an emergency.

Your customers get better when you do.

I work hard because I love my work.

If we have optimism without empathy then it doesn't matter how much we master the secrets of science. We're not really solving problems, we're just working on puzzles.

The kids are a big part of my schedule.