Customer service will become the primary value added function of every business.

I know that historically our foundation has had great relations with all the administrations.[Bill] Clinton administration did a lot of outreach. The greatest rise in U.S. foreign aid was under the [George] Bush administration, that's where we got the AIDS initiative, which is called PEPFAR.

To create a new standard it takes something that's not just a little bit different. It takes something that's really new and really captures people's imagination. And the Macintosh, of all the machines I've ever seen, is the only one that meets that standard.

There are a variety of techniques for breaking software down into pieces and making software development more efficient. Many of these techniques have been sort of... and everybody got excited about but very little benefit was actually derived once the thing was put into practice.

Anything that someone's interested in should be very, very easy to call up onto the screen. And in fact the computer over time will see what you're interested in and make that immediately available without your having to be give any commands at all.

AIDS we're - most of these diseases - we are down from the peak. We're down about 40 per cent from the peak and if we got the right vaccines, which are at the early stage of discovering, then the numbers would come down very dramatically. So that's why we talk about it as an emergency.

I never took a day off in my twenties. Not one.