The need to communicate effectively with your customers will come up again and again.

Our success has really been based on partnerships from the very beginning.

Microsoft has had clear competitors in the past. It's a good thing we have museums to document that.

Finding information is either a software question or a question of how much information is online.

Microsoft was founded with a vision of a computer on every desk, and in every home. We've never wavered from that vision.

It’s useful to compare our preparations for epidemics with our preparations for war.

When you are failing, you are forced to be creative, to dig deep and think, night and day.