Software is definitely engineering. It's different in that we take on novel tasks every time. It's not like building a certain bridge that is virtually identical to some previous bridge or some previous building.

Certain teams are more careful in what they write. They generate less bugs. You can know that but it still doesn't mean there might be there might not be one bug that would be bad to ship the product with.

At Microsoft there are lots of brilliant ideas but the image is that they all come from the top - I'm afraid that's not quite right.

We're responsible for the creation of the PC industry. The whole idea of compatible machines and lots of software - that's something we brought to computing. And so it's a responsibility for us to make sure that things like security don't get in the way of that dream.

A company's ability to respond to an unplanned event, good or bad is a prime indicator of its ability to compete.

You can't have a rigid view that all new taxes are evil.

Philanthropy should be voluntary.