Convert bad news to good news.

When you lose a customer, it can be tempting to tell each other, "That customer's not very sharp. They just made the wrong decision".

I think if you talk to the experts in any field where you have to take on a unknown challenge, where you're going to be working on it for a long time you'd find that to work themselves up to their best performance and really throw themselves into it, you know, spend all these hours in there and ah, give it their... give it their best that optimism plays a role.

Finally, assuming that many of those are fulfilled, which won't be easy in tight budget times, we're taking the supply side at the basic research level, because that's where government is absolutely fundamental.

Having kids has been a fantastic thing for me. It's meant that I'm a little more balanced. In my twenties I worked massively, hardly took vacation at all. Now, I, with the help of my wife, I'm always making sure I've got a good balance of how I spend my time.

Government investment unlocks a huge amount of private sector activity, but the basic research that we put into IT work that led to the Internet and lots of great companies and jobs, the basic work we put into the health care sector, where it's over $30 billion a year in R&D that led the biotech and pharma jobs. And it creates jobs and it creates new technologies that will be productized. But the government has to prime the pump here. The basic ideas, as in those other industries, start with government investment.

I studied every thing but never topped.... But today the toppers of the best universities are my employees