Convert bad news to good news.

For one thing, there's an essential human factor in every business endeavor. It doesn't matter if you have a perfect product, production plan and marketing pitch; you'll still need the right people to lead and implement those plans.

Information work is thinking work.

People who say they don't see the acceleration of innovation is a wilful blindness. We are innovation at a wonderful speed for the basic things we think everyone should get.

Hopefully, whether it's energy or child vaccines, the case of the many benefits helping countries so that they are stable, so these refugee problems that have been troubling for Europe - a little less so for the U.S. but, even so, a lot of controversy there - these things are why the future's going to be better than the past. People really do look to the United States, so we'll be there making the case.

The media covers what’s new – and millions of people dying is nothing new. So it stays in the background, where it’s easier to ignore. But even when we do see it or read about it, it’s difficult to keep our eyes on the problem. It’s hard to look at suffering if the situation is so complex that we don’t know how to help. And so we look away.

I was lucky to be in the right place at the right time. But many others were also in the same place. The difference was that I took action.