Learn from your unhappy customers.

Great organizations demand a high level of commitment by the people involved.

Talking to mothers, always brings it home because they're so anxious to do everything they can for their kids and so tragic for them.

We [US] are the biggest per person, by a substantial amount, greenhouse emitters, and we give the most foreign aid, not per person but in absolute. This is another issue where hopefully we will take a long-term approach which, even though we sometimes have a hard time doing that, it's easier for us, as a rich country with this kind of scientific depth, than it is for the poor countries who will suffer the problems.

There was a magical breakthrough when the computer became cheap and we could see that everyone could afford a computer.

Measuring programming progress by lines of code is like measuring aircraft building progress by weight.

Even when I wrote Basic myself the day before I burned it into a computer I wasn't making design changes. I didn't have a testing team. I did all the testing myself. And there was no project methodology or schedule that, there was the notion of coming to a close means testing a lot at the end and making very few changes.