An important re-engineering principle is that companies should focus on their core competence and outsource everything else.

The world is very disparate, in terms of the US using the most energy per person, and then the other rich countries - Europe, Japan, New Zealand - using about half of what we do, and then the world average being about a fifth of what we use, with China just now surpassing the world average.

The media covers what’s new – and millions of people dying is nothing new. So it stays in the background, where it’s easier to ignore. But even when we do see it or read about it, it’s difficult to keep our eyes on the problem. It’s hard to look at suffering if the situation is so complex that we don’t know how to help. And so we look away.

With tech companies, whoever's the leader is always questioned, you know. They say, 'Is this the end of them?' And - there's more - more times people think that's the case than it really is the case.

I've been studying how quickly we can get energy out to the poor countries - a lot of which are in Africa - and how little progress we've made there. There's no more electricity today in sub-Saharan Africa per person than there was 20 years ago.

My success, part of it certainly, is that I have focused in on a few things.

In the U.S., we believe the best way to improve lives is to improve public education.