To succeed, you also have to know how to make choices and how to think more broadly.

Nobody has a guaranteed position in computer technologies business. We've done some good work, but all of these products become obsolete so fast and the structure of the business as it broadens out is going to be so different.

If we have optimism without empathy then it doesn't matter how much we master the secrets of science. We're not really solving problems, we're just working on puzzles.

I remember in 1980 or 1981 looking at a list of people who had made a lot of money in the computer industry and thinking, Wow, that's amazing. But I never thought I'd be on that list. It's clear I was wrong. I'm on the list, at least temporarily.

The outpouring of support from millions of people in the immediate aftermath of the earthquake in Haiti has been impressive.

And knowledge management is a means, not an end.

You may have heard of Black Friday and Cyber Monday. There's another day you might want to know about: Giving Tuesday. The idea is pretty straightforward. On the Tuesday after Thanksgiving, shoppers take a break from their gift-buying and donate what they can to charity.