Once you embrace unpleasant news, not as a negative but as evidence of a need for change, you aren't defeated by it. You're learning from it.

The intersection of law, politics, and technology is going to force a lot of good thinking.

We're at the point now where the challenge isn't how to communicate effectively with e-mail; it's ensuring that you spend your time on the e-mail that matters most.

People in business understand paying money to be more efficient. You can bootstrap markets where the devices are too expensive at first because these are so valuable to some people.

The most important work I got a chance to be involved in, no matter what I do, is the personal computer... I even knew not to get married until later because I was so obsessed with it. That's my life's work.

Success on the Web require high-level corporate understanding of the Internet's capabilities and support of early test-and-invest projects.

We're focused on providing innovations in software, driving the continuous improvement for a much better experience, and there's a lot going on here that speaks to this decade and what's going to happen in this decade. We can kind of sum it up in terms of saying, "Yes, you can."