There is another side [to ego] that can wreck a team or an organization. That is being distracted by your own importance. It can come from your insecurity in working with others. It can be the need to draw attention to yourself in the public arena. It can be a feeling that others are a threat to your own territory. These are all negative manifestations of ego, and if you are not alert to them, you get diverted and your work becomes diffused. Ego in these cases makes people insensitive to how they work with others and it ends up interfering with the real goal of any group efforts.

Afford each person the same respect, support, and fair treatment you would expect if your roles were reversed. Deal with people individually, not as objects who are part of a herd-that's the critical factor.

Invest in great relationships, they will pay a lifetime of dividends.

The absolute bottom line in coaching is organization and preparing for practice.

"Extra effort," in whatever form it takes (mental, physical, emotional), cannot be sustained without eventual damage and diminishing returns. There has to be a very acute awareness on your part as to the level of exertion and the toll it's taking on those you lead.

There is a weird phenomenon where technology seems to be getting dumber in some ways as it gets smarter.

The ability to help the people around me self-actualize their goals underlines the single aspect of my abilities and the label that I value most—teacher.