When I give a speech at a corporate event, I often ask those in attendance, 'Do you know how to tell if you're doing the job?' As heads start whispering back and forth, I provide these clue: 'If you're up at 3 A.M. every night talking into a tape recorder and writing notes on scraps of paper, have a knot in your stomach and a rash on your skin, are losing sleep and losing touch with your wife and kids, have no appetite or sense of humor, and feel that everything might turn out wrong, then you're probably doing the job.'

Many people erroneously think they have only one chance to succeed, and if they miss that chance, they are doomed to failure. In fact, most people have several opportunities to succeed.

You can only succeed when people are communicating, not just from the top down, but in complete interchange. Communication comes from fighting off my ego and listening.

If your why is strong enough you will figure out how!

As the leader, part of the job is to be visible and willing to communicate with everyone

The culture precedes positive results. It doesn't get tacked on as an afterthought on your way to the victory stand. Champions behave like champions before they're champions: they have a winning standard of performance before they are winners.

I caution against beginning or ending a quotation with ellipses