You need to know exactly where you stand in a business at all times. Measure everything, because everything that is measured and watched improves.

We are imperfect beings in a very imperfect world, and the one thing we can count on is that things will go wrong, and that each and every one of us will have problems.

I now know that I learn by solving problems as they arise. Rarely do we learn significant lessons, or significantly improve, any other way.

Anything that is measured and watched, improves.

You need to know exactly where you stand in a business at all times. Measure everything, because everything that is measured and watched improves.

When you're ready to quit, you are closer than you think

Let's be honest. There's not a business anywhere that is without problems. Business is complicated and imperfect. Every business everywhere is staffed with imperfect human beings and exists by providing a product or service to other imperfect human beings.