If you want to uncover problems you don't know about, take a few moments and look closely at the areas you haven't examined for a while. I guarantee you problems will be there.

Like most business people, I want every aspect of my business to be perfect. I know that this goal is unachievable, but it is nevertheless what I strive to achieve .

Any company has got to reinvent itself again and again.

The Internet has changed everything. We expect to know everything instantly. If you don't understand digital communication, you're at a disadvantage.

I've never worked to make money. I understand we've got to eat and all that, but I never said I want to be a multimillionaire or a billionaire. To me, that's of no significance. I work to have the accomplishment.

The temptation to quit will be greatest just before you are about to succeed.

I now know that I learn by solving problems as they arise. Rarely do we learn significant lessons, or significantly improve, any other way.