A player's character is a crucial factor I look into before committing to signing them. They also need to show a willingness to learn, regardless of age and experience; that's very important to me.

If you look at the world-class performers at the top of the game, their numbers are just exceptional and that is the level he is at.

I have a senior staff meeting every day, with key personnel who interface with the players - coaches, the medical staff, our analyst department. This is a useful exercise as it means we are all across what is happening and they are aware of my expectations.

I'm never going to walk away because I'll always have belief that I can improve players and make things better.

Statistics and numbers are no good unless you have good people to analyse and then interpret their meaning and importance.

I've always been one to arrive early for work; preparation is a big part of how I work, and I like to be in my office going through plans for the upcoming training sessions or meetings I have.

It's not always plain sailing... especially when you're flying!