We've had a series of major news stories that have brought in viewers who either were sampling to see what else was available or were normal news watchers. The Florida recount and the end of the election was a huge development. And then 9/11 came along.

How can we be isolating ourselves when it's 16 to 3 in NATO for what we want to do?

In America today, if your sensibilities are offended by something that has happened, you get an enormous amount of credibility and are taken very seriously.

You have to have pace, you have to have high production values, you have to have interesting graphics, and you have to have attractive people - CNN could afford not to be so obedient to those commands, and for a long time, it wasn't.

I think we're giving people something new that people didn't know was out there before.

This is a tough environment, and it's tough for everybody.

I suspect people channel-surf, as they tend to everywhere. But I'm told that we're not much on at the State Department, so we'll have to look into that.