My sense about Greta is that people ought to wait and see and see if she doesn't indeed turn out to be as balanced as we hope and expect she will. But there you are.

We've had a series of major news stories that have brought in viewers who either were sampling to see what else was available or were normal news watchers. The Florida recount and the end of the election was a huge development. And then 9/11 came along.

I think that what people want from cable news channels is the sense that if there's hard news, it's going to come up immediately.

We've had a chance to be seen by viewers who had never seen us before, and we've kept a lot of them.

You can make an argument that Bill O'Reilly is a conservative or a Republican. Bill's kind of unpredictable. Somebody might say that he would have been comfortable in the Democratic Party of Scoop Jackson.

We get a ton of email; everybody does now. It gives us a kind of a pulse that you can feel. What we hear people saying is thank you for being fair; thank you for being balanced.

Television has certain imperatives that CNN had the luxury of ignoring for a long period of time. CNN could take the position that the news would be the star, because in most of the programming day, they were the only all-news operation on the air.