If someone's got good, clean skin, with not too much make-up on, and good, clean hair that's bouncy, and the nails are clean and not overly done, then you can put anything on her and she's going to look good.

I come from very humble origins, so the last thing I would ever do is to look down my nose at people who can't afford to come here to my shop.

Don't be limited by the expectations of others. You can always be better and do more.

I don't have regrets because they are negative.

My aim is to make you look the best you can and if that means a little bit of internal pulling and hoisting up, then so be it.

Never cut corners, or accept anything that's second-rate.

I can think of a lot of women clients of mine who are well into their 50s or 60s who are still quintessentially very elegant.