Microsoft knows that reliable software is not cost effective. According to studies, 90% to 95% of all bugs are harmless. They're never discovered by users, and they don't affect performance. It's much cheaper to release buggy software and fix the 5% to 10% of bugs people find and complain about.
Bruce SchneierSocieties without a reservoir of people who don't follow the rules lack an important mechanism for societal evolution. Vibrant societies need a dishonest minority; if society makes its dishonest minority too small, it stifles dissent as well as common crime.
Bruce Schneier