Neurotic behavior is quite predictable. Healthy behavior is unpredictable.

The basic idea behind teaching is to teach people what they need to know.

Powerful is our need to be known, really known by ourselves and others, even if only for a moment.

Growth occurs when individuals confront problems, struggle to master them, and through that struggle develop new aspects of their skills, capacities, views about life.

True empathy is always free of any evaluative or diagnostic quality. This comes across to the recipient with some surprise. "If I am not being judged, perhaps I am not so evil or abnormal as I have thought".

It is that the individual has within him or herself vast resources for self-understanding, for altering the self-concept basic attitudes, and his or her self-directed behavior - and that these resources can be tapped if only a definable climate of facilitative psychological attitudes can be provided

A person cannot teach another person directly; a person can only facilitate another's learning