Neurotic behavior is quite predictable. Healthy behavior is unpredictable.

As no one else can know how we perceive, we are the best experts on ourselves.

Learning of all kinds goes on best, lasts best, and tends to lead itself on more when it grows out of a real focus of interest in the learner.

We think we listen, but very rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change that I know.

The facts are always friendly, every bit of evidence one can acquire, in any area, leads one that much closer to what is true.

Neurotic behavior is quite predictable. Healthy behavior is unpredictable.

When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good. . . . When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and to go on. It is astonishing how elements which seem insoluble become soluble when someone listens. How confusions which seem irremediable turn into relatively clear flowing streams when one is heard.