It is astonishing how elements that seem insoluble become soluble when someone listens.

It is a direction not a destination.

Over the years, however, the research evidence keeps piling up, and it points strongly to the conclusion that a high degree of empathy in a relationship is possibly the most potent and certainly one of the most potent factors in bringing about change and learning.

With the price of life these days, you've got to get everything for free you can.

People only seriously consider change when they feel accepted for exactly who they are.

The state of empathy, or being empathic, is to perceive the internal frame of reference of another with accuracy and with the emotional components and meanings which pertain thereto as if one were the person.

There is another peculiar satisfaction in really hearing someone: It is like listening to the music of the spheres, because beyond the immediate message of the person, no matter what that might be, there is the universal. Hidden in all of the personal communications which I really hear there seem to be orderly psychological laws, aspects of the same order we find in the universe as a whole. So there is both the satisfaction of hearing this person and also the satisfaction of feeling one's self in touch with what is universally true.