Openness to all attitudes no matter how extreme or unrealistic they may seem.

The curious paradox is that when I accept myself just as I am, then I can change.

As no one else can know how we perceive, we are the best experts on ourselves.

The state of empathy, or being empathic, is to perceive the internal frame of reference of another with accuracy and with the emotional components and meanings which pertain thereto as if one were the person.

When the other person is hurting, confused, troubled, anxious, alienated, terrified; or when he or she is doubtful of self-worth, uncertain as to identity, then understanding is called for. The gentle and sensitive companionship of an empathic stance… provides illumination and healing. In such situations deep understanding is, I believe, the most precious gift one can give to another.

When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good. . . . When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and to go on. It is astonishing how elements which seem insoluble become soluble when someone listens. How confusions which seem irremediable turn into relatively clear flowing streams when one is heard.

I have come to think that one of the most satisfying experiences I know — and also one of the most growth-promoting experiences for the other person — is just fully to appreciate this individual in the same way that I appreciate a sunset.