The dog is a reflection of your energy, of your behavior. You have to ask, 'What am I doing?' That's the right question to ask.

There are two schools. The school where you go and open a book, and then there's the school of life. When you learn hands-on, often you don't understand why you do what you do and what's the word for that action.

I deal with misunderstood aspects of animal behaviour like anxiety and aggression. I teach people how to respect different species and let a dog be a dog.

Give your dog something to do before you share food, water, toys or affection. This way the dog earns his treat. For example, have him or her perform the "sit" or "down" command.

I have two kids and they have the same rules. We have to do this as a community.

Dog's owners don't call me. It's their neighbors or family members. We call them the whistleblowers, but it's more like the pack. It's making sure that one pack member gets in line. Before it was the owners, now it's the community.

It is tougher for a dog to live without rules because he doesn't know what is expected of him. It is the mind, the body, the heart, not just the heart. Love is not enough.