Both my parents were a tremendous influence on me. My father's influence came from - he decided well, probably before we were born that as he put it, 'I'm not going to have any kids who are country club bums.'

Most power is power to coerce somebody. We don't have the power to coerce anybody.

For business to survive over a long period, it needs to be contributing to society and people's well-being. Otherwise, who's going to want it? Otherwise you end up like Enron or some of these other companies.

In America, we are just moving the chairs around and spending huge amounts of money rather than having them go in making people's lives better.

Best part of my job is fulfillment. When I see that, that we're creating value, that we're helping improve people's lives, and we benefit from it, so it's a system of mutual benefit. Our philosophy's working. That's what turns me on. That's what keeps me going.

A university shouldn't be a place of comfort. It should be a place of discomfort because you want to disabuse these kids of whatever prejudices or preconceptions they have when they come. You're trying to get them to think and develop, not be a Johnny-one-note.

Being captive to quarterly earnings isn't consistent with long-term value creation. This pressure and the short term focus of equity markets make it difficult for a public company to invest for long-term success, and tend to force company leaders to sacrifice long-term results to protect current earnings.