The interesting thing about it to me is the mindset. With all these "helpers" running around, they talk about doing deals. We talk about welcoming partners. The guy doing deals, he wants to do a deal and then unwind it in the near future. It's totally opposite for us. We like to build lasting relationships. I think our system will work better in the long term than flipping deals. I think there are so many of them [helpers] that they'll get in ea h other's way. I don't think they'll make enough money to meet their expectations, by flipping, flipping, flipping.

Most people are too fretful, they worry to much. Success means being very patient, but aggressive when it's time.

It would be easier to screw up American Express than Coke or Gillette, but it's an immensely strong business.

You've got to have models in your head and you've got to array you experience - both vicarious and direct - onto this latticework of mental models.

We're emphasizing the knowable by predicting how certain people and companies will swim against the current. We're not predicting the fluctuation in the current.

The interesting thing is the field is so big - it's enormous. One thing a modern civilization needs is energy.

Financial institutions make us nervous when they're trying to do well.