Rules, after all, are only made so you can work around them

Corporate types love to pretend their life is exciting. The whispers, fist-pumping and animated hand gestures are all designed to lift our job description from what it really is - that of an overpaid clerk

I myself don't know what makes my books work. I enter a bookstore and I'm frankly overwhelmed by the number of books in most of them, and I know people are buying mine.

Forgiving doesn't make the person who hurt you feel better, it makes you feel better.

...but I guess it's better for people to shut up rather than rather than say something nasty. -ONE NIGHT @ THE CALL CENTER Chapter 1 page 22

The pretty girl is always right.

All of us needed time to rest. And we had time - four months of it - to take all the rest in the world.