I am a person who feels compelled and then gets immersed.

I was trying to figure out how to use the skills I had developed in the world of social change.

Use your own experiences and pain points to identify an opportunity. Be arrogant thinking you can do it better than others.

People are not good at expressing their frustration. The best way to listen to the customer is through metrics.

I really want to move away from the old model in which you have to rely on people giving $10 after a humanitarian crisis to a newer model where people give money but also their time and their skills, whatever they have, to the causes that are personally meaningful to them well before the crisis moment presents itself.

Five to 10 years from now, if not sooner, the vast majority of 'The New Republic' readers are likely to be reading it on a tablet.

I didn't know anything about Silicon Valley.