Businesses want to think in terms of categories. Consumers want us to think in terms of their needs.
Clayton ChristensenThink about the metric by which your life will be judged, and make a resolution to live every day so that in the end, your life will be judged a success.
Clayton ChristensenBut actually theory is very practical. Gravity is a theory, for example. It allows you to predict that if you step off a cliff you will fall; you don't have to collect data on that.
Clayton ChristensenWhen a technology, regardless of how different and difficult it is, sustains the trajectory of performance improvement, my research asserts that the leaders in the prior generation of technology are likely to end up on top of their industry at the end of the transition.
Clayton ChristensenWe are all trained to be data driven people, but no hard data exist about the future. Therefore, the only way to look into the future with any degree of accuracy is to use theory, statements of what causes what and why. If executives have the right theories in their heads, they can very quickly interpret market developments. They can identify what matters and why, and act accordingly. So we suggest decision-makers should start by gaining a deep understanding of the relevant collection of theories, and then be alert for signals that indicate certain types of developments.
Clayton Christensen