Breaking an old business model is always going to require leaders to follow their instinct. There will always be persuasive reasons not to take a risk. But if you only do what worked in the past, you will wake up one day and find that you’ve been passed by.

You can't find returns in investments you haven't made.

Doing deals doesn't yield the deep rewards that come from building up people.

The personal computer was a disruptive innovation relative to the mainframe because it enabled even a poor fool like me to have a computer and use it, and it was enabled by the development of the micro processor. The micro processor made it so simple to design and build a computer that IB could throw in together in a garage. And so, you have that simplifying technology as a part of every disruptive innovation. It then becomes an innovation when the technology is embedded in a different business model that can take the simplified solution to the market in a cost-effective way.

The best strategy is a balance between having a deliberate one, and a flexible, or emergent strategy.

Disruptive innovations create jobs, efficiency innovations destroy them.

Motivation is the catalyzing ingredient for every successful innovation. The same is true for learning.