A lot has been written about the Internet bust. From my point of view, it's quite clear the Internet isn't a category; the Internet is a technological infrastructure that can be deployed to facilitate a disruptive business model or a sustaining business model.

We decided that humility was defined not by self-deprecating behavior or attitudes but by the esteem with which you regard others... Generally, you can be humble only if you feel really good about yourself - and you want to help those around you feel really good about themselves, too.

Don't worry about the level of individual prominence you have achieved; worry about the individuals you have helped become better people.

We have found that companies need to speak a common language, because some of the suggested ways to harness disruptive innovation are seemingly counter-intuitive. If companies don't have that common language, it is hard for them to come to consensus on a counter-intuitive course of action.

If you study the root causes of business disasters, over and over you'll find this predisposition toward endeavors that offer immediate gratification.

I've concluded that the metric by which God will assess my life isn't dollars but the individual people whose lives I've touched.

Disruption is, at its core, a really powerful idea, but everyone hijacks the idea to do whatever they want now.