No computer network with pretty graphics can ever replace the salespeople that make our society work.

The information highway is being sold to us as delivering information, but what it's really delivering is data... Unlike data, information has utility, timeliness, accuracy, a pedigree... Editors serve as barometers of quality, and most of an editor's time is spent saying no.

The first time you do something, it's science. The second time, it's engineering. The third time, it's just being a technician. I'm a scientist. Once I do something, I want to do something else.

Rather than bringing me closer to others, the time that I spend online isolates me from the most important people in my life, my family, my friends, my neighbourhood, my community.

Electronic communication is an instantaneous and illusory contact that creates a sense of intimacy without the emotional investment that leads to close friendships.

If we built houses the way we build software, the first woodpecker to come along would destroy civilization.

The Internet has no such organization - files are made available at random locations. To search through this chaos, we need smart tools, programs that find resources for us.