Trust is the glue that holds an org together & the lubricant that moves it forward.

Leadership is the art of accomplishing more than the science of management says is possible.

I'm going to be bringing people into the public diplomacy function of the department who are going to change from just selling us in the old USIA way to really branding foreign policy, branding the department, marketing the department, marketing American values to the world and not just putting out pamphlets.

There are lots of countries that are having these kinds of internal civil wars in other parts of the world and nobody is talking about intervening.

It remains our policy to change the regime until such time as the regime changes itself. So far, we cannot be sure that he is cooperating or he [Saddam Hussein] is acting in a way that could give us comfort, or should give the international community comfort, that he is giving up his weapons of mass destruction. He continues to give us statements that suggest he is not in possession of weapons of mass destruction when we know he is.

Decision-making is lonely.

Politics is not bean bags. It's serious, tough stuff.