I think we can make a contribution to their [Saudi Arabia] thinking as they decide how they should deal with the economic and social challenges that they are facing.

You can never err by treating everyone in the building with respect, thoughtfulness, and a kind word. Everyone of our employees is an essential employee. Every one of them wants to be viewed that way. And if you treat them that way, they will view you that way. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.

One important element of leadership is taking care of the troops.

Ambition and hatred are enough to bring Iraq and al Qaeda together.

I went to graduate school as a lieutenant colonel after I had been in the army for 12 or 13 years. I learned so much from all the great management theorists. It gave me a greater understanding of my army experience and showed me the gaps in my knowledge.

We have to start thinking of America as a family. We have to stop screeching screeching at each other, stop hurting each other, and instead start caring for, sacrificing for and sharing with each other ... We cannot move forward if cynics and critics swoop down and pick apart anything that goes wrong, to a point where we lose sight of what is right, decent and uniquely good about America.

The media only report stupid or careless answers, not stupid or unfair questions.