As a leader you set the tone for your entire team. Communicate your vision.

There is no suggestion of regime change; quite the contrary, this is an initiative to help people and to help governments who are inclined toward change.

Politics is not bean bags. It's serious, tough stuff.

I have always gone through public life and saying that with respect to political candidates, I always measure each candidate against what I think the country needs at that time, and I will vote for the person I think who is most qualified to serve the nation at that time.

Fear is a normal human emotion. It is not in itself a killer. We can learn to be aware when fear grips us, and can train to operate through and in spite of our fear. If, on the other hand, we don't understand that fear is normal and has to be controlled and overcome, it will paralyze us and stop us in our tracks. We will no longer think clearly or analyze rationally. We prepare for it and control it; we never let it control us. It if does, we cannot lead.

I'm going to be bringing people into the public diplomacy function of the department who are going to change from just selling us in the old USIA way to really branding foreign policy, branding the department, marketing the department, marketing American values to the world and not just putting out pamphlets.

There is no such thing as an unimportant person in an organization.