Well, I didn't feel that I could do justice to this story of my parents and their generation, and all that they did to make it possible for me to be who I am, if I sort of just put it at the beginning of a book about my last eight years in foreign policy.

In America, with education and hard work, it really does not matter where you came from; it matters only where you are going.

I remember at the time of 9/11 that there were women who went out of their way to escort Muslim women to grocery stores because they wanted to be sure that they didn't experience any prejudice. And so I'm not one who believes that America is a country that's intolerant. It's the most tolerant country in the world, and I really think that it's unfortunate that a number of people are trying to paint America with this brush. I just don't see it.

I think there's sometimes too much attention to a few people who do hold extreme views. Most Americans go about their lives living in communities that are increasingly multiethnic, increasingly multi-religious. And they are welcoming of people who are not like themselves. Now, I don't have rose-colored glasses about America, because I grew up in the segregated South. But I watch it every day. I think that Americans are very tolerant people.

Every good leader is part manager and every good manager is part leader.

I worry a great deal about all of those surveys that are out that Americans, in particular, are becoming distrustful of our institutions - that Americans are beginning to say they're either irrelevant or they're corrupt or they certainly don't speak to me. But the institutions are actually still functioning.

You know, life is not one in which you just get to choose the things every day that come easily to you. And it's also true - and this is the self-esteem problem - you learn that there are people who are better at things than you are.