TO ALL THE ambulance drivers firewatchers air-raid wardens nurses canteen workers airplane spotters rescue workers mathematicians vicars vergers shopgirls chorus girls librarians debutantes spinsters fishermen retired sailors servants evacuees Shakespearean actors and mystery novelists WHO WON THE WAR.

Management cares about only one thing. Paperwork. They will forgive almost anything else - cost overruns, gross incompetence, criminal indictments - as long as the paperwork's filled out properly. And in on time.

The amazing thing is that chaotic systems don't always stay chaotic," Ben said, leaning on the gate. "Sometimes they spontaneously reorganize themselves into an orderly structure." "They suddenly become less chaotic?" I said, wishing that would happen at HiTek. "No, that's the thing. They become more and more chaotic until they reach some sort of chaotic critical mass. When that happens, they spontaneously reorganize themselves at a higher equilibrium level. It's called self-organized criticality.

Barbie's one of those fads whose popularity makes you lose all faith in the human race.

When you're a writer, the question people always ask you is, "Where do you get your ideas?" Writers hate this question. It's like asking Humphrey Bogart in The African Queen, "Where do you get your leeches?" You don't get ideas. Ideas get you.

I was never going to get any sleep. I was going to have Alice in Wonderland conversation after Alice in Wonderland conversation until I died of exhaustion. Here, in the restful, idyllic Victorian era.

Why do only the awful things become fads? I thought. Eye-rolling and Barbie and bread pudding. Why never chocolate cheesecake or thinking for yourself?