Success in dealing with people depends on sympathetic grasp of the other person's viewpoint.
Dale CarnegieWhenever Roosevelt (Theodore) expected a visitor, he sat up late the night before, reading up on the subject in which he knew his guest was particularly interested. For Roosevelt knew, all the leaders royal road to a person's heart is to talk about the things he or she treasures most.
Dale CarnegieIf you want enemies, excel your friends; but if you want friends, let your friends excel you.
Dale Carnegie