There is a reason why the other man thinks and acts as he does. Ferret out that reason โ and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place.
Dale CarnegieRemember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
Dale CarnegieIf you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism - no matter how certain we are that it is justified.
Dale Carnegie