If you increase your success by even a mere 10 percent, you have become 10 percent more effective as a leader than you were before.
Dale CarnegieThere is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it.
Dale CarnegieLooking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.
Dale Carnegie