Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
Dale CarnegieIn a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.
Dale CarnegieThe life of many a person could probably be changed if only someone would make him feel important.
Dale Carnegie