In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.

The thing is to get the work done.

You can conquer almost any fear if you will only make up your mind to do so. For remember, fear doesn't exist anywhere except in the mind.

Don't be afraid of enemies who attack you. Be afraid of the friends who flatter you.

Obviously, circumstances alone do not make us happy or unhappy. It is the way we react to circumstances that determines our feelings. Jesus said that the kingdom of heaven is within you. That is where the kingdom of hell is, too.

The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener— a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.

Stop worrying and start living.