Most clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service.
Dan BrownApathy is dead. Show them the face of evil - Satanists lurking among us - running our governments, our banks, our schools, threatening to obliterate the very House of God with their misguided science. Depravity runs deep. Man must be vigilant. Seek the goodness. Become the goodness!
Dan BrownShe saved my life...and I’ve ruined hers. They sat in silence for a full minute, the air between them growing heavy, as if they both wanted to speak, and yet had nothing to say. They were strangers, after all, on a brief and bizarre journey that had just reached a fork in the road, each of them now needing to find seperate paths.
Dan Brown