In which year did a Harvard sculler last outrow an Oxford man at Henley?" Langdon had no idea, but he could imagine only one reason the question had been asked. "Surely such a travesty has never occurred.
Dan BrownMost clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service.
Dan BrownWell, you know, in any novel you would hope that the hero has someone to push back against, and villains - I find the most interesting villains those who do the right things for the wrong reasons, or the wrong things for the right reasons. Either one is interesting. I love the gray area between right and wrong.
Dan Brown