Most clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service.

The truth can be glimpsed only through the eyes of death.

God's will is your deepest desires.

I don't read horror, ever. When I was 15, I made the mistake of reading part of 'The Exorcist.' It was the first and last horror book I've ever opened.

…Our sunsets have been reduced to wavelengths and frequencies. The complexities of the universe have been shredded into mathematical equations. Even our self-worth as human beings has been destroyed.

Today is today. But there are many tomorrows

My sincere hope is that 'The Da Vinci Code,' in addition to entertaining people, will serve as an open door to begin their own explorations.