Truly world-class firms are always examining their business processes and continuously seeking solutions to improve in key areas, such as lead time reduction, cost cutting, exceeding customer expectations, streamlining processes, shortening time to market for new products, and managing the global operation.

I don't really drink very much, although I have abused alcohol in the past.

I believe as a born-again Christian that once you've had a chance to drink from the well, it becomes your responsibility to replenish the well.

I prefer to say that I am a beautiful person. But the addict is a horrible person.

At the end of the spectrum when you get to that 12th step, when you have that spiritual awakening we make ourselves available to help other people.

I would never do another sitcom. It was so boring I wanted to pull my fingernails off.

If you ask me if I think I will be sober in 24 hours time I can say yes, but in two years I can't tell you. I could be dead.