The weird thing is that working within an established story was actually kind of liberating. You know the beginning and middle and end, more or less, so there's less pressure to figure all that out.

To me, the print business model is so simple, where readers pay a dollar for all the content within, and that supports the enterprise. The web model is just so much more complicated, and involves this third party of advertisers, and all these other sources of revenue that are sort of provisional, but haven't been proven yet.

Nonfiction narratives are really powerful and valid in themselves. But one thing that you don't get sometimes from the more clinical or academic books or nonfiction books is that you don't get to hear the person's voice; you don't get them as individuals. You get a few quotes and you hear them as sort of a case study: numbers, examples, anecdotes, maybe a paragraph here, and that's about it.

Be strong, be brave, be true. Endure.

Three-dimensional results are important to me. I did once spend some time just writing, and floating around, and I lost my mind a little bit. I wasn't so good at that.

But I'm thinking about 12 things at once, a hundred thousand times a day. Most people do, I would imagine.

Well, my background is journalism. I don't have any creative-writing experience except for one class I took as a sophomore in college.