There's light and joy, but there's also darkness all around and we can be lost in it.

This is our world. Aye, there's more than enough of darkness in it. But over everything there's all this joy, Kit. There's all this lovely, lovely light.

Everybody's got the seam of goodness in them, Kit," said Grandpa. "Just a matter of whether it can be found and brought out into the light.

And what is wrong with playing with words? Words love to be played with, just like children or kittens do!

I thought how you can never tell just by looking at them what they were thinking or what was happening In their lives. Even when you got daft people or drunk people on buses, people that went on stupid and shouted rubbish or tried to tell you all about themselves, you could never really tell about them either... I knew if somebody looked at me, they'd know nothing about me, either.

A good bookshop is not just about selling books from shelves, but reaching out into the world and making a difference.

Books. They are lined up on shelves or stacked on a table. There they are wrapped up in there jackets, lines of neat print on nicely bound pages. They look like such orderly, static things. Then you, the reader come along. You open the book jacket, and it can be like opening the gates to an unknown city, or opening the lid of a treasure chest. You read the first word and you're off on a journy of exploration and discovery.