Surprisingly, it's forgiveness, not guilt, that increases accountability. Researchers have found that taking a self-compassionate point of view on a personal failure makes people more likely to take personal responsibility for the failure than when they take a self-critical point of view. They also are more willing to receive feedback and advice from others, and more likely to learn from the experience.
David D. BurnsA poor self-image is the magnifying glass that can transform a trivial mistake or an imperfection into an overwhelming symbol of personal defeat.
David D. BurnsGuilt doesn't help. What should fill in for it? Remorse. Remorse is when you feel bad about what you did. Guilt is when you feel bad about who you are.
David D. Burns