The Net is the new underlying infrastructure for civilization itself.

By listening, marketing will re-learn how to talk.

Think of the Nets infrastructure as a source of natural building resources. Linux is not growing on the trees - it is the trees.

The Net is the new underlying infrastructure for civilization itself.

If you want to create new markets, or disrupt old ones, you create ubiquitous infrastructure.

When all you've got is a hammer, bad service looks like a nail.

Looking back on the event, I find myself thinking there are three approaches to journalism represented here. One is the "cool" approach of traditional journalism, including network broadcasting in which NPR is no exception. One is the "hot" approach of talk radio, which has since expanded to TV sports networks and now Fox TV. The third is the engaged approach of weblogging.