We knew we loved making cookies and every time we did, we made people happy. That was our business plan.

Small business in America is what fuels the American economy. We need more small business to assist us in creating a great nation and in creating more jobs. It's this frontier that is endless in terms of opportunity and potential.

Once you find something you love to do, be the best at doing it.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience.

I use my experience, my failures, my successes, and help people stay focused.

Remember, the greatest failure is not to try.