Look at Nelson Mandela. Why did people want to follow him? He's a lousy speaker. If he hadn't got all the other things, you wouldn't spend time listening to him. But people actually don't listen to what he's saying, in a way. They are listening to him because he has communicated that he is ready to put his life on the line.
Desmond TutuIn order to turn around and do something better, we must first escape the vicious circle of self-righteousness and denial. And that calls for the humility to say "I'm sorry. Please forgive me."
Desmond Tutu